What We Collect and Why We Keep It
When you open an account with us, we collect the information you provide directly — your name, contact details, and the payment method you link, whether that is JazzCash, Easypaisa, or Raast. Payment reference numbers and transaction timestamps are stored to verify deposits and process withdrawals
-
1
accurately; we do not store your JazzCash PIN or Easypaisa MPIN at any point. We also collect device and session data automatically — your browser type, IP address, and the pages you visit within our platform. This helps us detect unusual login activity and keep your
-
2
account secure. If you contact support, that conversation record is retained so we can follow up consistently. Data shared with payment processors like Raast is limited strictly to what those processors need to complete the transaction. We do not sell your personal information to third parties
-
3
for marketing. Retention periods vary by data type: transaction records are kept as long as required by applicable rules in the regions where the service operates, while session logs are held for a shorter period. You can ask us to review what we hold about you
-
4
at any time through the contact steps described below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.